In the fast-evolving realm of information technology, where performance, security, and adaptability are paramount, our On-Premise Managed Services emerge as your unwavering partner for optimizing your organization’s IT infrastructure. Tailored to the distinct needs of government entities and large enterprises, we offer an array of services that ensure the seamless operation of your on-premises technology ecosystem.

WHY CHOOSING US?

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Expertise Beyond Measure​

Our team of seasoned professionals possesses a depth of expertise that transcends conventional boundaries. We navigate the intricacies of on-premises IT management with finesse, ensuring that your organization benefits from a realm where control, precision, and reliability reign supreme.

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Next-Generation NOC​

At the heart of our service lies a next-generation Network Operations Center (NOC), empowered by cutting-edge technology and round-the-clock vigilance. Through this advanced NOC, we proactively observe your IT infrastructure, identifying potential issues before they disrupt your operations. Anticipating needs is our hallmark.

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SLA-Compliant Excellence​

Our commitment to excellence is not a mere promise but a quantifiable measure. We uphold stringent Service Level Agreements (SLAs) to ensure that every aspect of your IT infrastructure management complies with agreed-upon service levels, guaranteeing uninterrupted performance.

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Platform-Agnostic Approach

In recognition of the diverse IT environments of today, we proudly embrace a platform-agnostic approach. Regardless of your technology choices, whether diverse platforms, operating systems, or hardware components, our services remain consistent and tailored to your needs.

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DevOps at Your Service​

With an agile DevOps mindset at our core, we not only manage your infrastructure but also possess the capability to develop and customize solutions that align seamlessly with your objectives. Our versatility extends to optimizing processes, crafting custom applications, and streamlining your IT operations.

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Automation and Orchestration​

Our commitment to efficiency is underscored by the extensive use of automation and orchestration. We leverage these technologies to streamline routine tasks, enhance resource allocation, and orchestrate complex workflows, allowing your organization to operate with unmatched efficiency.

WHAT WE OFFER?

Server Management

  • Proactive monitoring and maintenance of on-premises servers.
  • Operating system updates, patch management, and security hardening.
  • Hardware health checks and performance optimization.
  • Capacity planning and resource scaling for servers.
  • Hardware lifecycle management, including upgrades and replacements.

Network Management

  • Configuration and management of on-premises network devices (routers, switches, firewalls).
  • Network security and firewall rule management.
  • VLAN and subnet management for network segmentation.
  • Quality of Service (QoS) implementation for traffic prioritization.
  • Intrusion detection and prevention system (IDPS) setup and management.

Storage Management

  • Monitoring and management of on-premises storage infrastructure.
  • Capacity planning to ensure optimal storage resource allocation.
  • Implementation of backup and recovery solutions for on-site data.
  • Data deduplication and compression for storage efficiency.
  • Storage technology upgrades and data migration planning.

Virtualization Management

  • Hypervisor (e.g., VMware, Hyper-V) installation, configuration, and updates.
  • Virtual machine (VM) provisioning, management, and optimization.
  • Resource allocation and performance monitoring for virtualized environments.
  • Disaster recovery planning and VM replication strategies.
  • Virtualization security measures, including VM segmentation and isolation.

Container Management

  • Docker container lifecycle management, including creation, deployment, scaling, and removal.
  • Orchestration of containerized applications for optimal resource allocation.
  • Container security measures, including image scanning, access controls, and runtime protection.
  • Container performance monitoring and optimization.
  • Automation of container deployment and updates.

Kubernetes Management

  • Kubernetes cluster setup, configuration, and ongoing management.
  • Efficient management of K8s resources, including pods, services, and deployments.
  • Scaling and load balancing of applications within Kubernetes.
  • Implementation of Kubernetes security policies and RBAC.
  • Monitoring of K8s cluster health, performance metrics, and log analysis.

VPN Management

  • VPN setup and configuration for secure remote access.
  • VPN tunnel management, including site-to-site and client VPNs.
  • Security and encryption protocols for data protection.
  • Multi-factor authentication (MFA) implementation for enhanced security.
  • VPN performance monitoring and optimization.

Load Balancer Management

  • Configuration and maintenance of on-premises load balancers.
  • Load balancing for high availability and performance optimization.
  • SSL/TLS certificate management for secure traffic.
  • Load balancer health monitoring and automatic failover configurations.
  • Scaling load balancers based on traffic patterns.

Backup and Disaster Recovery

  • Design and implementation of backup and disaster recovery strategies.
  • Regular backup of on-premises data and systems.
  • Testing and validation of disaster recovery plans.
  • Configuration of automated backup schedules and monitoring.
  • Maintenance of off-site backup copies for data redundancy and disaster recovery preparedness.

Vendor Management

  • Procurement and management of hardware and software licenses.
  • Vendor relationship management for updates and support.
  • Cost optimization through license management.
  • License compliance audits to verify adherence to agreements.
  • Evaluation of vendor products and services for suitability and cost-effectiveness.

Documentation and Reporting

  • Maintain comprehensive documentation of on-premises infrastructure.
  • Provide regular reports on performance, capacity, and security.
  • Document changes and configurations for compliance and auditing.
  • Incident reporting and resolution documentation.
  • Hardware and software inventory management, including warranties and end-of-life dates.

24/7 Monitoring and Support

  • Continuous monitoring of on-premises infrastructure for alerts and issues.
  • Immediate response to critical incidents and proactive issue resolution.
  • 24/7 helpdesk and technical support for on-premises IT queries and issues.
  • Incident analysis and post-mortems for process improvement.
  • Service level agreement (SLA) adherence to ensure uninterrupted support.